The PASSsystem The PASSsystem is the market leading care planning, care notes and eMAR system supporting a revolution in homecare and residential care. Using the PASSsystem enables more efficient use of care staff time, supports care workers and helps regulatory Read More …
Category: Information Sheet
Mileage Differences v4.1.0
Mileage Differences Webroster uses a 3rd party company for working out mileage and travel time calculations. All distances in Webroster.net are calculated from postcode to postcode. Some customers have commented that the mileage in particular doesn’t always tally with what Read More …
How to Remove the First 5 Miles of the Each Trip
Example Scenario: Example of How to Remove the First 5 Miles of the Each Trip There may be a scenario whereby you do not wish to pay for the first 5 miles of each visit’s travel mileage expense. Detailed below Read More …
Adding Manual Travel Expenses while using the Travel Module v4.1.0
Information Sheet Adding Manual Travel Expenses while using the Travel Module The Travel Module is a useful way of calculating and adding travel mileage (and time) to timesheets. There may however e some occasions where you need to add travel Read More …
Holiday Pay v4.1.0
Information Sheet Webroster Holiday pay Webroster.net has the facility to record staff absence along with their leave entitlement and management of it. Webroster.net can also generate a suggested pay amount based on previous average pay for that staff member Read More …
Accessing Document Management v4.1
Accessing Document Management directly Information Sheet Accessing Document Management directly You can access Document Management direct by typing the following URL into your browser. https://www.mywebroster.com/WebrosterDM/ If working solely in Document Management it is recommended to use this direct URL rather Read More …
HOW TO DISABLE A POP-UP BLOCKER v4.1
Pop-up blockers are great at keeping annoying advertising off your computer screen. However, there are times when you’ll need the information a pop-up contains. In those cases, you’ll want to disable your browser’s pop-up blocker. NOTE: We do not recommend Read More …
How do I create an Internet favourite or bookmark? v4.1.0
How do I create an Internet favourite or bookmark? Internet bookmarks and favourites are a great way to quickly navigate back to the websites you visit the most. To add a bookmark or favourite, select your preferred browser from the Read More …
Requirements and Bookings v4.1.0
In Webroster.net use the following terminology: – Requirement – This is the job that the Client needs carrying out by a Staff member. Within Webroster it defines the product to be delivered and the times and dates of the work. Booking – Read More …
Hints and Tips when using Bee App on your mobile device
Your device needs to be fully charged at the start of your shift. When logging in and out place the camera over the barcode and very gently move until the ‘sweet point’ is found. Remember to log out of the Read More …
Editing Real Times for Time and Attendance
Manually Overriding Real Times There is now the ability to edit the Real Times on a timesheet so that Real Times are not left as N/A when there has been no valid check in or check out for example. There Read More …
Requirements and Bookings
Requirements and Bookings In Webroster we use the following terminology: – Requirement – This is the job that the Client needs carrying out by a Staff member. Within Webroster it defines the product to be delivered and the times and Read More …
Webroster Glossary
Helpful A-Z glossary listing key Webroster.net terms and their definition. Aborted Visits – Settings for aborted visit reasons Access Periods – A means to restrict the times and days of access for Webroster.net Users. Agency Worker Regulations – Used to administer staff Read More …
Setup Password Resets
Did you know you can setup Forgotten Password resets in Webroster? In System > Policy you can select Allow Standard users to request password reset – tick the check box to allow standard users to be able to reset their own Read More …
Travel Module
Introduction The Travel Module provides the Webroster user with a variety of useful tools. It can provide information regarding travel times as well as information for charging and paying for travel expenses. It also provides a facility to display a Read More …
External Provisioning – External Provider
Introduction Webroster has 2 ways of working with external organisations providing care. Supplier Module External Provisioning These can work in a standalone capacity or work together and with care provided internally if required. All may be reported separately or combined Read More …
Clear Cache all Browsers
How do I clear my web browser’s cache? Note: Clearing your web browser’s cache, cookies, and history may remove some data that you wish to keep Notes: In most computer-based web browsers, to open menus used to clear your cache, Read More …
Alert Manager v4
Introduction Alert Manager provides a means to see, and act on, alerts recorded using the electronic monitoring system as part of the Webroster Time and Attendance module. Alerts are recorded for any of the following reasons. Missed check in – Read More …
Bee Messaging v3.5
Bee Messaging provides a means to send messages to field staff using the Bee app installed on staff member’s phones. There is some set up required to enables users to send Bee messages. Additionally, Bee messaging can be used to Read More …
Client Manual v4
The Client is the person receiving the service, for example health care. In some cases, the Client is the same person as the Customer (bill payer). Clicking the Client icon at the top of the screen gives a list of Read More …
Daily v4
Daily The Daily gives you the ability to view daily availability, bookings (with travel time if applied) and staff breaks. It also gives you the ability to book uncovered requirements, amend staff availability and amend a booking. You select the Read More …
Time and Attendance – Ezitracker
The Time & Attendance system has been developed to monitor the progress of scheduled on-site visits ensuring that arrival and departure times are electronically monitored in real-time, alerting when necessary, whilst enabling staff timesheets to be automatically verified when work Read More …
Service Plan Transfer – The Hub
Service Plan Transfer – MASTER database send to one or many SLAVE Database(s) A Service Plan will exist within the MASTER database, against which a user will assign a Supplier and contract. To use the new Service Plan Transfer functionality, Read More …
Document Management Security
Information Sheet Document Management Security The Webroster.net Document Management System has a number of security measures which comply with the relevant Data Protection Act sections. Login Security The Document Management, DM, service utilises the same three point user validation as Read More …
Using Areas as different Business Types
One requirement of Webroster.net could be the need to hold different types of business under the same database. We have a suggested set up for many companies who branch into different sectors. For example, a healthcare company may start a Read More …
User access restriction
Within Webroster you can restrict who can log into your database based on IP Address, time, day and disabling accounts. Access Periods – These are set up to provide timeframes that Standard Users can log in to Webroster. In this Read More …
Precautions to take in Webroster when someone leaves your company
When a staff member leaves it is important for data security to no longer allow them access to the system. This document is going to discuss what you can do to ensure a user cannot log back into the system Read More …
Disabling Pop-up Blocking
HOW TO DISABLE A POP-UP BLOCKER Pop-up blockers are great at keeping annoying advertising off your computer screen. However, there are times when you’ll need the information a pop-up contains. In those cases, you’ll want to disable your browser’s pop-up Read More …
Webroster Holiday pay
Information Sheet Webroster Holiday pay Webroster.net has the facility to record staff absence along with their leave entitlement and management of it. Webroster.net can also generate a suggested pay amount based on previous average pay for that staff member Read More …
Private Extras
Private Extras There is a User option called ‘Access Private Extras‘on the Users page under the User System Permissions tab in User Setup. With this option unticked the User will not be able to see Private Extras. With it ticked they will Read More …
The Force Logout Function
Webroster can now force users out of the system, this feature is commonly used in scenarios where a user has not logged off correctly and preventing another user from logging in. **Please know you can only force log out another Read More …
Mileage Differences – version 3.8
Webroster uses a 3rd party company for working out mileage and travel time calculations. All Distances in Webroster.net are calculated from postcode to postcode. Some customers have commented that the mileage in particular doesn’t always tally with what they or Read More …
Navigating to Webroster
Navigating to Webroster It has come to our attention that some users are using a search engine in order to find their url (internet address) for Webroster.net, for example using a Google search. Firstly, this returns our www3 url in Read More …