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please contact your Webroster account manager or our customer support if you require further assistance .Webroster Dashboard
Introduction The Webroster Dashboard provides a means of seeing a top-level view about the business, along with a live feed of ECM, booking and message data The following are displayed on the dashboard: ECM Performance Summary – shows counts of started calls, finished calls, alerts, unresolved alerts and critical tasks for a user defined time window. Bookings Performance Summary – shows confirmed bookings, unconfirmed bookings, outstanding enquiries and uncovered bookings for a user defined time