At Webroster we understand that the support you receive for your software system is key to its success. Our dedicated customer support team provides support either by telephone or email and are available to answer your questions and help with queries.
- Webroster Ltd is a member of the Service Desk Institute (SDI); the leading professional body for the IT service and support industry, we aim to offer SDI best practice at all times.
- Using our comprehensive customer support process, all support calls are logged and you will be kept fully informed at every step of the process.
CONTACT CUSTOMER SUPPORT
Customer support is available during the following hours:
|Day of the Week||Opening Times|
|Monday||8am – 6pm|
|Tuesday||8am – 6pm|
|Wednesday||8am – 6pm|
|Thursday||8am – 6pm|
|Friday||8am – 6pm|
|UK Bank Holidays||Closed|
If you contact us outside of these hours, voicemails and emails will be accessed the next working day.
- 01733 516 030
- or complete this form –
As part of the Webroster.net package, all users have access to this resource website and Webroster.net online help tool.
- this site includes all manuals, user guides and help videos, ideal for training staff and answering ‘how to’ queries.
- Online help is available within your Webroster.net system and gives a quick reminder of how to perform certain tasks.
To access the resource website, you will need a username and password, contact your Account Manager or email firstname.lastname@example.org. or register yourself 🙂